Refund Policy

Revision Policy

The number of revisions you are entitled to depends on the package you choose. You can request the specified number of revisions in your package details. Our primary aim is to provide top-quality services, and we will continue to revise until your requirements are met. No extra charges will apply if the design concepts remain unchanged. You will receive your revised design within 48 hours.

100% Money-Back Guarantee

If you are dissatisfied with the initial logo or website designs provided, you can request a 100% refund within 48 hours of receiving the designs. Refunds are not available once the project design has been approved, sent into development, or if certain conditions mentioned in our refund policy are met.

Turnaround Time

Global Ink Publishing Inc typically completes most design services within 48-72 hours, but this refers to a single iteration of the design stage, not the entire project. The revision process may take a minimum of 48 to 72 hours, equivalent to 2 working days, depending on the service. For example:

• If you order a logo or request revisions on a Monday, expect delivery by Wednesday.
• If you place an order on a Friday, you can expect the work by the end of Tuesday.

Refund Policy

While we provide a 100% refund on design services, certain conditions apply. Refunds are not available for custom or special packages, approved primary design concepts, finalized logos, developed and deployed websites, requested revisions, cancellations unrelated to the project, lack of communication for over two weeks, policy violations, approaching another provider for the same project, insufficient information in the creative brief, complete design changes, and if the refund request exceeds the specified time frame. We may offer a partial refund at our discretion if clients have approved multiple rounds of revisions.

Claim Your Refund

To initiate a refund, contact us via our toll-free number or email. We will analyze the request and proceed accordingly as per our refund policy. Refund requests for reasons unrelated to the service must be made within 24 hours of placing an order to receive a full refund. Once refunded, you may not use the designs for any purpose.

100% Satisfaction Guarantee

We offer unlimited revisions until you are satisfied, depending on your package.

Delivery Policy

The entire order will be sent to the specified account on the mentioned date. Turnaround time varies based on the package, and a website will only go live after clearing all payments.

Design Ownership & Rights

Upon written request, you will own 100% of the rights to the finalized design. We retain ownership of materials generated during revision cycles.

Content Creation & Population

We do not create or add content to websites unless this service is purchased separately.

N.D.A. & Reputation Management Policy

We keep client information confidential and do not defame or disparage clients.

Record Maintenance

Clients can request finalized design files in the future.

Customer Support

Available during business hours, Monday to Friday, and via email outside these hours.

Technical Support Policy

We offer basic technical information but do not provide extensive training or tutorials. Technical services, if purchased, involve website deployment, email setup, and content population, with client responsibilities outlined.

Communication Policy

Official communication occurs through provided channels. Damages or delays resulting from non-official communication channels are not our responsibility. Representatives may use pseudonyms for better global communication.

SMS Terms and Conditions:

Product Description: By providing your mobile phone number, you consent to receive SMS messages from Global Ink Publishing Inc related to project updates, payment information, and answer questions about our services through SMS as a two-way non-automated communication. Message Frequency: Message frequency may vary. Message and Data Rates: Standard message and data rates may apply depending on your carrier. Opting Out: You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Help and Support: If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at

• Email: info@globalinkpublishinginc.com
• Phone: (312) 725-0846